Did anyone at Adobe do any serious usability testing before making all the changes to Acrobat (X, XI)? I have used Acrobat for years to do collaborative copy editing. And now I spend most of my time redoing mistakes because the interface has changed so dramatically.
1) The Comments pane in earlier versions that was across the bottom of the window was much more intuitive for moving through comments. In the current panel when it's docked, arrow keys and Tab do not work.
2) There is no COPY command on the context menu (right click) when comment text is selected. If I'm forced to use the mouse to navigate the pane why doesn't the mouse gestures give me what I need??? I right-click to copy and not only is there no Copy item, it deselects the text!
3) Also the mouse wheel doesn't scroll the comments pane - neither on the comments nor on the scroll bar. So I'm reduced to click-click-click-click-click-click-click-click-click-click-click-cli ck-click-click-click-click-click-click-click-click-click-click to move down the list of comments I'm trying to address (because the down arrow key doesn't work).
I like to keep my hands on my keyboard and avoid moving to manipulate the mouse. But when I have to use the mouse I want to do as much as I can with it. This new beast of an interface is sorely lacking in usability and I'm constantly fumbling for my mouse and back to the keyboard, reselecting text.
MESSAGE TO ADOBE: Get out of your cubicles and get some real professionals who use your products to show you what they're doing and what isn't acceptible in your UI designs. Otherwise you're going to have fewer professionals interested in using your products at all. Especially with the dead-stop in upgrades you've created with your Creative Cloud clustermuck. You should track how many of your registered users never upgrade and how many fewer purchases are made by graduating students going into the professional world. How many people outside your board room think your CC is a good idea??? Don't you know that most small business don't move to every new upgrade? So there's no way the subscription service is a selling point. Cost is a bigger deterent than having up-to-the-minute revisions is an advantage, especially when such ludicris revisions are made that require people to retrain.