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Getting "Acrobat could not compare the documents completely"

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I am attempting to compare two versions of a document using the Compare option in Acrobat Pro DC, V2015.006.30174.

 

I get the message "Acrobat could not compare the documents completely. Do you want to see the report anyway?"

 

The two documents have different numbers of pages and several other differences I know about. However, the report claims "no differences":

 

No differences were found between documents.

New Document:

8CD1E-15-MDA-2016-06

147 pages (803 KB)

6/6/2016 4:10:47 PM

Used to display results.

 

Old Document:

1CD1SP1-15-MDA-2016-01

142 pages (764 KB)

6/6/2016 4:10:46 PM

 

What is breaking the compare?

 

Keith


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