Shared Review: Can't Check for New Comments or Publish Comments

I am having a problem with a network file share (SMB) Shared Review.  I am not able to Check for New Comments or Publish Comments.  When I click those buttons all I get is the green circle continuously spinning forever.  Other members of my team are able to check for and post new comments.  I am able to connect to the SMB file share outside of Acrobat just fine.  I am using Acrobat Pro XI with the latest update 11.0.03.