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Acrobat XI Pro touchscreen bug

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Hello,

 

We found a strange issue/bug in Acrobat Pro.

 

Issue:

When having scrolled through a .pdf via the touchscreen, and then using the mouse to add an oval (or rectangle), the .pdf locks up and does not respond anymore.

We've tried different .pdf's, different laptops (same manufacturer and series but different generations) but all with the exact same outcome.

 

 

Important details:

Machines: HP Elitebook 840 (g1, g2, g3)

OS: Windows 8.1

Acrobat: 11.0.19

 

 

Steps to reproduce the issue:

On a machine with a touchscreen:

1. Open a .pdf

2. Scroll using the touchscreen to some other page

3. Use the mouse to go to Comment > Drawing Markups, select the oval

4. Try to place the oval on the page

Acrobat now hangs.

 

If anyone could shed a light on why this happens...

 

Thanks!


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