I'm using Windows 7, IE 9.0.8112.16421, and Acrobat version 10.1.6. I am working in a priorietary platform for reviewing material and I can use all of the commenting tools and can create a text box and a text callout box, but I cannot type in them. My text box and text callout box work just fine with every other program that I use on my system. But this requires using Acrobat and its tools within their platform and I cannot type in those two boxes in that situation. Their first suggestion was it was an Acrobat problem. We have repaired and reinstalled several times to no avail. They then said to be sure Acrobat Reader was not installed (and it wasn't). I've cleared history. Their online reviewing system requires a specific Java script in a specific place -- we've installed, deleted, reinstalled, etc. and it still doesn't work.
I've used this platform on another computer and it works fine. I got a new computer in February with a new CS, and the problem is occurring on only this new system. And only when I am using Acrobat in their platform.
Would anyone have any suggestions what I might try? They said they had one report of a person having the same problem, but they had Reader installed.
Thanks!