Systems Info:
- Acrobat X Pro 10.1.6, all patches applied in order
- Acrobat uninstall and reinstall does not fix the issue
- Macintosh OS 10.7.x and 10.8.x
- All machines affected the same way
We are using Adobe Acrobat Shared Reviews for routing our internal documents fro proofing. When users reply to previous users comments, after they have entered 4 or 5 replies, the next reply that will show that it already has the text from the previous reply. However that is not the case, the text field is actually emtpy, but it looks like Acrobat was helping out and "pre-populated" the field with the previous entry. Users move on to the next reply without realizing that their last reply was empty. You do not know that the field is empty unless you click on the text field and then the erroneous "pre-populated" text disappears and shows the blank text field. Very odd behavior.
It seems to me to be a caching or screen redraw issue with Acrobat, but I cannot confirm that. I have also replicated the problem in Acrobat X1. I have tried to scour the internet for info on this but to no avail. Is anyone else having this issue and if so has anyone successfully solved the problem.
Enclosed is a link to a video we created showing the issue. Hopefuly it will help illustrate what I am trying to describe above.
Thanks,
Jody