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dynamic stamp displaying wrong user name

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I have a user who uses the Approved dymanic stamp.  She had some trouble with her install so we uninstalled and reinstalled it.  Since then, when she uses the Approved stamp, it puts someone else's name on it.  This other user as never used this particular machine and we can't get rid of it.  If someone else does sign into the machine, the stamp is correct.  Others have found an 'Edit Identity' button, but when I right-click on the stamp, I don't have that.  Ideas?  Thanks!


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