I am finding references to the issue I am having that goes back a couple years and seems to be tied to a change to Acrobat between versions 8 & 9, I am flummoxed though that there isn't a solution listed for any of the forum posts I've found. We are using Acrobat Pro & Standard X. When I create a shared review via Email or using a SharePoint workspace, I am unable to succesfully add users to the review process.
A few users always work and most others result in multiple contact selector dialog boxes and a final message:
"Microsoft Outlook does not recognize "/o=..."
If this is a known issue how can there not be a work around or fix for this? It's a great feature, but I can't ask our users to use this shared review process if I also have to tell them to just keep trying to enter the reviewer email - it might work eventually.
Suggestions?