I've found an interesting problem that I can replicate on any machine I try it with, all run windows 10. We have scanned documents that we highlight sections in with 100% opacity black highlighter to cover up information. These are not always text documents, so more often than not we are using the "freehand" highlighting tool rather than the tool it gives you when text is detected. After highlighting about half of a page Acrobat will freeze completely, and you can't do anything with the document or the program until you close it through the task manager and restart it and you have lost all of your highlighting.
I have found two other threads on the topic and tried all of the troubleshooting step in those threads. I even replied to those threads hoping to get assistance but nobody is responding. (Other threads here and here).
Acrobat even has this problem on a completely fresh windows 10 installation and adobe acrobat reader DC installed directly from the adobe website and updated. Does anyone have any input or acknowledgement of the issue that it's maybe being fixed in a future patch or is there some default setting I'm missing that would be causing these crashes?
Thanks for any assistance anyone can offer. It is much appreciated.