Hello,
I upgraded to Acrobat 9.0 professional from 8.0 professional, and can no longer create a shared review. I did a complete uninstall of 8.0 prior to the 9.0 installation. I am running Windows XP Professional w/ Service Pack 3 on a Core2 Quad CPU @ 2.40 GHz using 3.25 GB RAM.
I have never had any issues with the shared review on Acrobat 8.0, but now just prior to completing the setup process for the review, I receive a dialog message stating "Status: Could not save the shared review-enabled PDF file". Options include: Retry (non-productive) and Cancel (which does work). "Cancel" terminates the process.
What leads up to this event is similar to the routine I followed under Acrobat 8.0.
1. Save pdf from FrameMaker.
2. Move pdf to publicly accessible folder on network.
3. Open pdf.
4. Select Comments > Send for Shared Review...
5. Select "Automatically collect comments on my own internal server".
6. Click Next.
7. Select "Network folder" radio button.
8. Click Browse to navigate to pdf location. Status confirms that "Shared folder location is valid".
9. Click Next.
10. Select "Send it automatically using Adobe Acrobat" radio button.
11. Select "As a link within the message".
12. Click Next.
13. Type a name for the server profile (e.g. "Test")
14. Click Next.
15. Click To and add addressee(s).
16. Click Send. "Create Shared Review" dialog box states "Status: Could not save the shared review-enabled PDF file".
17. Click Cancel.
I have searched for this message ("Status: Could not save the shared review-enabled PDF file") and only found a TechNote indicating that "...with Acrobat 9.0 you no longer need to Reader-enable a PDF before you send it for Shared Review; this is done automatically." I'm not doing this, so it appears to be unrelated to my problem.
Does anyone have any suggestions? Sorry for the long post and thanks for any help.
Jeff Skogstad
Technical Publications
Cirrus Design Corporation
I upgraded to Acrobat 9.0 professional from 8.0 professional, and can no longer create a shared review. I did a complete uninstall of 8.0 prior to the 9.0 installation. I am running Windows XP Professional w/ Service Pack 3 on a Core2 Quad CPU @ 2.40 GHz using 3.25 GB RAM.
I have never had any issues with the shared review on Acrobat 8.0, but now just prior to completing the setup process for the review, I receive a dialog message stating "Status: Could not save the shared review-enabled PDF file". Options include: Retry (non-productive) and Cancel (which does work). "Cancel" terminates the process.
What leads up to this event is similar to the routine I followed under Acrobat 8.0.
1. Save pdf from FrameMaker.
2. Move pdf to publicly accessible folder on network.
3. Open pdf.
4. Select Comments > Send for Shared Review...
5. Select "Automatically collect comments on my own internal server".
6. Click Next.
7. Select "Network folder" radio button.
8. Click Browse to navigate to pdf location. Status confirms that "Shared folder location is valid".
9. Click Next.
10. Select "Send it automatically using Adobe Acrobat" radio button.
11. Select "As a link within the message".
12. Click Next.
13. Type a name for the server profile (e.g. "Test")
14. Click Next.
15. Click To and add addressee(s).
16. Click Send. "Create Shared Review" dialog box states "Status: Could not save the shared review-enabled PDF file".
17. Click Cancel.
I have searched for this message ("Status: Could not save the shared review-enabled PDF file") and only found a TechNote indicating that "...with Acrobat 9.0 you no longer need to Reader-enable a PDF before you send it for Shared Review; this is done automatically." I'm not doing this, so it appears to be unrelated to my problem.
Does anyone have any suggestions? Sorry for the long post and thanks for any help.
Jeff Skogstad
Technical Publications
Cirrus Design Corporation