Issue Description: Adobe Acrobat Professional DC freezes/crashes while highlighting
Technical Information:
Issue occurs in the following versions:
Adobe Acrobat Professional DC 2015 (006.30033)
Adobe Acrobat Professional DC 2017 (008.30051)
Microsoft Windows Version 1703 OS Build 15063.1088
Notes:
-Application becomes completely unresponsive and must be closed via task manager, changes are not saved.
-Issue only occurs when the document is an image. If a PDF is created with searchable text the issue does not occur. Issue only occurs on a scanned in document, etc.
Steps Taken to re-create issue:
-Open any scanned in PDF document, or a document without searchable text.
-Use the highlighting tool on any text.
-The application will eventually crash 100% of the time during testing.
Additional notes/Steps already taken:
-Repaired Adobe Installation.
-Tested Adobe Acrobat Pro 2017 as well as 2015.
-Completely Re-installed Adobe Acrobat Pro DC.
-Re-created the Adobe application preferences file to eliminate problems that a damaged preferences file can cause.
-Troubleshot ICC Profiles. ICC profiles help manage color spaces on your system. A system error can occur if your Adobe application accesses a damaged ICC profile.
-Performed System Maintenance.
-Ran Adobe application in a new user account.
-Re-created windows profile.
-Replaced Workstation.
-Upgraded new system to 16GB of RAM.
-Updated video card, print and device drivers..
-Disabled UAC and Window Aero.
-Identified the file that is causing the problem (Seems to be all scanned in docs).
Other unresolved/related threads:
https://forums.adobe.com/thread/1987834
https://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-windows.html
Any help is appreciated. Thanks!