'Make properties default' in Adobe Acrobat doesn't work and I cannot change my default author name

Hi! I’m writing because I’m having issues setting the default commenting name on Adobe Acrobat Pro. When I had it on my Mac, all it took was changing a comment name once and selecting the “Set properties as default” option to never ever having to change it again. Now I have it on my Windows computer, the option works for the current document I’m commenting on, but once I close the application and open it again, it goes back to saying “Lenovo” (keep in mind it is Lenovo and not my username that sticks). I have tried setting up a different signature from the Adobe preferences but that doesn’t work either, and I have gone through all of the options in the document cloud page as instructed in Preferences > Online services and I cannot find any option at all. Is there a way I can do this? I do not want to have to set properties as default every time I open Acrobat. I hope I was clear enough about my question. Thank you for helping me out!