I'm a new employee working at the computer of someone who is no longer at the company. I need to make comments that are identified with my name, but I am unable to edit the Login Name text field in the Identity Category that has the previous employee's name. I've recently updated to Acrobat Pro XI on a Mac 10.8.5 and was having the same issue with Acrobat Pro X.
The Preferences>Identity widow tells me:
"To change settings for Adobe online services, go the the Online Services preference and click Manage Account."
I am automatically logged in with my correct information at Adobe.com and don't see anything under Manage Account that allows me to change the Login Name of the previous user.
Someone at Adobe told me I have to change the login name of my computer and then that Login Name will reflect that information. So I changed the login name on my computer and restarted the computer and the Login Name in Acrobat is still wrong and still cannot be changed.
I've uninstalled all previous versions of Acrobat, but that didn't help, either.
Is there a screen at Adobe.com that I'm just not seeing? Or is there some window in the application I'm not seeing? Or is it something else?
I'd greatly appreciate any help.
Thank you.
Kelli