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SharePoint PDF integration via ADFS ?

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Hello,

 

We have a SharePoint 2010 SP1 server installation within our organisation and have installed Adobe Acrobat XI Pro on our client machines (Windows 7 SP1 builds) internally.

 

Due to security requirements and other reasons, they way our internal users access the site for editing is via ADFS. However when we try to use the Adobe integration features with SharePoint, we do not get a positive result. What happens is :

 

1. User clicks on PDF document name

2. Doc opens up in Acrobat and user is offered option to Check Out.

3. User selects Check Out option

4. Doc opens on Acrobat and is checked out inSharePoint.

5. User makes a change and tries to save it.

6. User gets "Acrobat cannot access the network. Please verify your computer's network connection and try again." message.

7. Same behaviour when user tries to check-in document.

 

  • I have checked that the webclient service is running/restarted on the desktop.
  • I have the SharePoint web application configured to open docs on client applications.
  • SP Web App setting is permissive and not strict.
  • Fiddler shows a error around copy.asmx not being found even though I can browse to it just fine on the browser.
  • SP logs shows issue around the "full site name/library name/folder name path" being misinterpreted as the Web name.

 

I have looked at all the documentation available and can't find a conclusive answer to this. My basic question is - Can Adobe integration with SharePoint 2010 work over ADFS (Active Directory Federation Services), in terms of being able to save and check in changes to a PDF doc back into SharePoint ?

 

Many Thanks

Nik


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